Who we are
Our website address is: https://discoveringpeacecounseling.com. The site is owned and operated by Discovering Peace Counseling, a private mental health therapy practice led by Delseta Robinson, LMFT. For privacy-related inquiries, you can contact us at delseta@discoveringpeacecounseling.com or by phone at 909-515-0121.
What personal data we collect and why we collect it
We collect the following types of personal data:
- Contact information: name, email address, and phone number (for scheduling, contact forms, or purchases)
- Transactional information: payment details (processed via Stripe)
- Technical information: IP address, browser type, cookies, and other device-related data
This data is collected to:
- Process and fulfill services (such as therapy or courses)
- Respond to inquiries or support requests
- Improve site functionality and content via analytics
- Fulfill legal obligations or respond to court orders
We collect Device Information using technologies such as cookies, log files, web beacons, tags, and pixels. Order Information is collected when services are purchased through the site. Personally Identifiable Information refers to both Device and Order Information.
Comments
When visitors leave comments, we collect the data shown in the comment form, IP address, and browser user agent string for spam detection. An anonymized string may be provided to Gravatar. Their privacy policy is at: https://automattic.com/privacy/.
Media
Avoid uploading images with embedded location data (EXIF GPS), as visitors may extract this data from uploaded images.
Contact Forms
If you use a contact form, we collect your name, email, and message. This information is stored for customer service purposes for up to 12 months but is not used for marketing without consent.
Cookies Our site uses cookies to:
- Remember login and screen settings
- Store session data
- Track site usage through analytics
Cookies expire between 1 day and 1 year depending on function. You can disable cookies via your browser settings.
Analytics We use Google Analytics to understand visitor behavior and improve site experience. You can opt out here: https://tools.google.com/dlpage/gaoptout. Google’s privacy policy: https://www.google.com/intl/en/policies/privacy/.
Who we share your data with
- Payment processors: Stripe (https://stripe.com/privacy)
- Analytics: Google Analytics
- Web services: QUIC.cloud caching (https://quic.cloud/privacy-policy/)
We do not sell or rent your personal information.
How long we retain your data
- Contact form submissions: 12 months
- Analytics data: 14 months
- Purchase history: 7 years for tax and business records
- Comments: indefinitely, unless deleted by user or admin
What rights you have over your data You may request:
- A copy of your personal data
- Deletion of your data (except where required for legal purposes)
- Correction of any inaccuracies
Requests can be made via delseta@discoveringpeacecounseling.com.
Where your data is sent
Data may be stored and processed in the United States and Canada. Visitor comments are checked through an automated spam detection service. QUIC.cloud may temporarily cache pages for site speed improvements.
How we protect your data We implement:
- SSL encryption
- Secure payment processing via Stripe
- Security plugins to prevent unauthorized access
What data breach procedures we have in place
We monitor site activity and receive alerts about suspicious behavior. If a breach occurs, we will notify affected users and regulators as required by law.
What third parties we receive data from
We do not receive personal data from advertisers or third-party platforms unrelated to the services we provide.
What automated decision making and/or profiling we do with user data
We do not conduct automated decision-making or profiling based on user data.
Industry regulatory disclosure requirements Discovering Peace Counseling is subject to U.S. HIPAA privacy laws for therapy-related services. Non-therapy coaching and informational services are not considered medical care and are governed by standard consumer data protection practices.
Changes
This Privacy Policy may be updated periodically. Updates will be posted on this page with a revised effective date.
Discovering Peace Counseling provides information for general educational purposes only. While therapeutic topics are discussed, this website does not offer medical advice, diagnose mental health conditions, or replace professional therapy, medical, or emergency services.
If you are experiencing a mental health emergency or are in crisis, please call 911, contact the Suicide & Crisis Lifeline at 988, or go to your nearest emergency room.
Contact Us
Email: delseta@discoveringpeacecounseling.com
Phone: 909-515-0121